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Glossary

What is Patient-Centered Care?

Patient-centered care is a healthcare approach that emphasizes a partnership between patients and their healthcare providers. It is a model where healthcare providers respect and respond to patient's preferences, needs, and values, ensuring that patient values guide all clinical decisions. This approach is about considering patient's personal preferences, social circumstances, cultural traditions, lifestyle, and their feedback in the planning, delivery, and evaluation of care. It is a fundamental shift from a disease-centered approach to an individualized approach, focusing on patients as individuals rather than as a set of symptoms or medical problems.

The concept of patient-centered care is rooted in the belief that healthcare should be a collaborative effort between patients and their healthcare providers. This approach acknowledges that patients are experts in their own lives and experiences and that their input is valuable in making healthcare decisions. It is about treating the patient as a whole person, not just a disease or condition. This means considering their physical, emotional, mental, and social needs, and how their health condition affects these aspects of their life.

Patient-centered care is characterized by good communication, shared decision-making, and a strong focus on preventive care. Good communication is crucial in this model of care. Healthcare providers need to listen to patients, explain things clearly, and ensure that patients understand their health conditions and treatment options. Shared decision-making is about involving patients in decisions about their care. This means providing patients with clear, understandable information about their health conditions and treatment options, and supporting them in making informed decisions about their care.

Preventive care is another important aspect of patient-centered care. This involves working with patients to maintain their health and prevent disease, rather than just treating disease. It includes things like health education, lifestyle advice, and screening for early detection of disease. Patient-centered care also involves coordinating care across different healthcare providers and settings. This is particularly important for patients with chronic conditions, who often need to see multiple healthcare providers in different settings. Coordinating care can help to ensure that patients receive consistent, high-quality care and that all their healthcare providers are working towards the same goals. In patient-centered care, the patient's satisfaction is a key measure of the quality of care. This means regularly seeking feedback from patients about their experiences of care, and using this feedback to improve care. It also means respecting patient's rights, including their right to privacy, their right to make decisions about their care, and their right to complain or give feedback.

In conclusion, patient-centered care is a model of healthcare that puts patients at the center of their care. It is about treating patients as individuals, respecting their preferences, needs, and values, and involving them in decisions about their care. It requires good communication, shared decision-making, a focus on preventive care, and coordination of care. It is a model of care that aims to improve the quality of care and the patient's satisfaction with care. It is a model that recognizes that healthcare is not just about treating disease, but about caring for people.

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